Privacy Policy

At Prime Customize Boxes, we are committed to safeguarding the privacy and confidentiality of our customers and website visitors. We collect only the necessary information required to fulfill your orders, improve your experience, and provide timely support. Your personal information is never sold, rented, or disclosed to third parties, except when required for operational processes such as order fulfillment, shipping, or legal compliance.

Our services are not directed to children under the age of 16, and we do not knowingly collect data from children. If you believe a child has submitted personal information, please contact us immediately at support@primecustomizeboxes.com so we can take appropriate action.

Data Collection and Use

We collect a variety of information from users to provide seamless and efficient services. This includes:

• Personal Information: When you place an order or fill out a form, we may ask for your name, email address, phone number, shipping address, and payment details.
  
• Order Details: To fulfill orders accurately, we collect product specifications, design preferences, and communication history related to your requests.
  
• Technical Data: Like most websites, our servers automatically log information such as your IP address, browser type, device information, referring URLs, and timestamps to help diagnose server issues, track usage trends, and improve our website functionality.
  
• Voluntary Communication: Any additional information you provide through email, chat, or contact forms is also collected and stored securely.
  

By using our services, you agree that this data may be shared with trusted third-party partners such as payment processors, courier companies, or customer support platforms, only when needed to complete your transaction or respond to your inquiry.

Use of Information

The information you share with Prime Customize Boxes is used to process your orders, confirm transactions, offer design previews, respond to inquiries, and ensure your packages are delivered accurately and on time. We also use your information to provide service updates, send order confirmations, and offer occasional marketing promotions, if you have opted in.

For payment processing, your financial details may be securely transmitted to a certified third-party payment processor. These details are not stored on our servers. By submitting your information through our forms or checkout process, you permit us to share your data with trusted service providers—such as shipping companies, printing teams, and technical platforms—for order fulfillment and customer service purposes only.

Information Security

Protecting your data is a top priority for Prime Customize Boxes. We use modern security protocols and follow industry best practices to prevent unauthorized access, misuse, or loss of your personal information.

• Our website uses Secure Socket Layer (SSL) encryption to protect data transmitted during checkout and other sensitive interactions.
  
• Access to your personal data is limited to employees and trusted vendors who are contractually bound to maintain confidentiality.
  
• Although we make every effort to protect your data using commercially viable methods, there is no 100% secure way to transmit data over the internet. 

Cookies & Tracking Technologies

To enhance your browsing experience, Prime Customize Boxes uses cookies and similar technologies. Cookies are small data files stored on your device that allow our website to recognize returning users, retain preferences, and improve overall navigation.

You can control or disable cookies through your browser settings. However, please note that some features of our site may not function properly without cookies enabled.

Third-Party Links

Our website may contain links to third-party websites. These external sites operate independently and have their own privacy policies. Prime Customise Boxes has no control over the content or privacy policies of these websites. We recommend reviewing the privacy policies of any site you visit after leaving ours.

Mobile Numbers and SMS

When providing your phone number to Prime Customize Boxes, either through order placement or account creation, you agree that we may contact you via SMS for order updates, promotions, or customer support purposes.

Your phone number will never be sold, shared, or distributed to any third party for marketing purposes. SMS consent is strictly used for customer interaction initiated by your activity on our platform.

Data Access and Modifications

You may review, update, or request deletion of your personal information via phone or through email. We will take all reasonable steps to update or remove your data, unless retention is required by law or necessary for legitimate business purposes.

Business Changes

If Prime Customize Boxes undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before any transfer of your information becomes subject to a new privacy policy.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time without prior notice. Any changes will be posted on this page with the revised effective date at the top. We encourage you to check this page regularly to stay informed of how we are protecting your information.

By continuing to use our website after changes are made, you agree to the revised terms.

CONTACT US

If you have any questions/concerns about this privacy policy or our data practices, please feel free to contact us at:

Prime Customize Boxes

418 Broadway # 4419 Albany, NY 12207

support@primecustomizeboxes.com

+1 888 678 8304

Thank you for trusting primecustomizeboxes.com with your personal information.