- 418 Broadway # 4419 Albany, NY 12207
- support@primecustomizeboxes.com
Welcome to Prime Customize Boxes, your go-to destination for high-quality packaging solutions. We are a dedicated team of packaging enthusiasts committed to delivering innovative, sustainable, and customized packaging options to meet the unique needs of businesses and individuals alike.
Custom Packaging Solutions: Whether you’re looking for custom-sized boxes, unique designs, or branded packaging, we offer a range of options tailored to your specifications. Our team always stay in touch with you to understand your thoughts in order to bring your vision to life with accuracy and creativity.
Sustainable Choices: We are committed to reducing our environmental footprint. Our packaging solutions include eco-friendly materials and practices, allowing you to align your business with sustainable values.
Quality Assurance: We understand that the quality of your packaging is as crucial as the quality of the product inside. Our commitment to excellence is reflected in our rigorous quality assurance process, ensuring that every custom packaging box we produce meets the highest standards of durability, functionality, and aesthetics.
Exceptional Service: From the moment you reach out to us, you’ll experience a level of customer service that sets us apart. Our knowledgeable team is here to assist you every step of the way, offering expert advice and timely support.
At primecustomizeboxes.com, our mission is to transform your packaging needs into a seamless and enjoyable experience. We believe that great packaging is not just about protecting your products but also about making a lasting impression. Our goal is to provide solutions that combine functionality, style, and sustainability, ensuring that your products stand out and arrive in perfect condition.
Founded in 2013, Prime Customize Boxes started with a vision to revolutionize the packaging industry. What began as a small enterprise has grown into a trusted name, known for our innovation, reliability, and dedication to customer satisfaction. Our journey has been fueled by a passion for packaging and a commitment to excellence, driving us to continually evolve and adapt to the ever-changing needs of our clients.
We invite you to explore our range of packaging solutions and discover how we can help elevate your brand and protect your products. At primecustomizeboxes.com, we’re not just providing boxes; we’re creating packaging experiences that make a difference.
Thank you for trusting and choosing us as your packaging partner.
For inquiries or assistance, please reach out to our team at 888-815-3245. We’re always here to help and assist you finding the perfect packaging solution for your needs.
To place an order, visit our website and use our online design tool to customize your box. Choose the box style, size, and material, upload your artwork, and preview your design. Once you're satisfied, you can proceed to checkout and place your order.
We offer a variety of box styles, including:
You can choose from these styles based on your needs and preferences.
Yes, we offer sample boxes so you can review the design, material, and print quality before committing to a large order. Simply request a sample through our website or contact our customer service team.
We accept various file formats for artwork, including PDF, AI, EPS, and high-resolution JPG or PNG files. For best results, ensure your files are high quality and meet our design specifications.
view the design, material, and print quality before committing to a large order. Simply request a sample through our website or contact our customer service team.
The minimum order quantity depends on the box style and size. For most custom boxes, the minimum order starts at 100 units. However, some styles may have different minimums, so please check our website or contact customer service for specifics.
Production times vary based on the complexity of your design and order size. Typically, orders are processed within 7-10 business days. Shipping times depend on your location and the shipping method selected at checkout.
Yes, we offer rush order options for expedited production and shipping. If you need your boxes sooner than the standard turnaround time, please contact our customer service team to discuss your requirements.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Yes, we offer a range of eco-friendly packaging options, including recyclable and biodegradable materials. You can select these options during the customization process or inquire with our customer service team for more details.
Yes, we offer sample boxes so you can review the design, material, and print quality before committing to a large order. Simply request a sample through our website or contact our customer service team.
If you need to make changes to your design, please contact us as soon as possible. Once production has started, changes may not be possible, but we will do our best to accommodate your request if it is within our capabilities.
Due to the custom nature of our products, we do not offer returns or refunds on custom-printed boxes unless there is a defect or error in the order. If you encounter any issues with your order, please contact our customer service team, and we will work to resolve them.
You can reach our customer support team through the contact form on our website, via email, or by phone. Our team is available to assist you with any questions or concerns you may have.
Yes, we provide design guidelines on our website, including information on file formats, resolution, and dimensions. Following these guidelines ensures that your artwork is printed accurately and to the highest quality.
We can confidently say that our accountant’s guidance has been instrumental in our business’s success.
Prime Customize Boxes transformed our brand’s packaging into something truly special. The rigid boxes we ordered for our new skincare line are both elegant and durable, enhancing our customer’s unboxing experience. The design team was incredibly helpful, and the quality exceeded our expectations.
We’ve been using Prime Customize Boxes for our electronic products, and the mailer boxes have been a game-changer. They are sturdy, stylish, and have significantly reduced damage during shipping. The customization options are extensive and easy to use, making the whole process seamless.
The custom food boxes we ordered from Prime Customize Boxes have received fantastic feedback from our customers. The quality of the print and the sturdiness of the boxes are top-notch. Plus, their eco-friendly options align perfectly with our brand’s commitment to sustainability.
Prime Customize Boxes provided us with exceptional service from start to finish. The folding cartons we received were not only high-quality but also precisely what we envisioned for our herbal products. Their attention to detail and prompt customer service are highly commendable.
We are thrilled with the custom window boxes we ordered. They showcase our toys beautifully while protecting them during transport. The ordering process was straightforward, and the finished product looks fantastic. Our customers are impressed with the presentation!
The gable boxes we ordered for our event kits were a huge hit. They are stylish, practical, and have added a professional touch to our event packaging. Prime Customize Boxes’ team went above and beyond to ensure everything was perfect. Highly recommended!
Our luxury chocolate packaging has never looked better. The sleeve boxes from Prime Customize Boxes are simply stunning and have enhanced our brand’s image. The customer service was excellent, and we received our order on time and in perfect condition.
The cylindrical boxes we ordered for our craft supplies are not only unique but also functional and high-quality. Prime Customize Boxes delivered exactly what we needed, and the custom printing is vibrant and precise. Our customers love the new look!
We chose Prime Customize Boxes for our tea packaging, and we couldn’t be happier. The eco-friendly materials and the attention to detail in the design have really set our brand apart. The team was responsive and delivered exactly what we were looking for.
The mailer boxes for our coffee subscriptions are fantastic. They are durable and provide an excellent unboxing experience for our customers. Prime Customize Boxes handled our order with professionalism and care, and we’re excited to continue using their services." These testimonials highlight the company’s strengths in providing high-quality, custom-printed packaging solutions and excellent customer service, showcasing positive experiences across different industries.
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